Running a speed test determines whether you have the correct bandwidth to stream On Air's shows at their best. We recommend running one (or both) of the following sites to check your internet speed:
Test Your Speed
- SPEEDTEST: https://www.speedtest.net
- FAST: Internet Speed Test
Quick Speed Test
Fast.com Speed Test
To run the speed test, manually enter this URL in your browser or click the link below:
Powered by Fast.com (Netflix)
Speed Requirements
Recommended minimum speeds for optimal streaming performance:
- HD 1080p + Stereo: 10 Mbps download speed
- 4K UHD with Dolby Vision and Dolby Atmos: 25 Mbps download speed
If you're experiencing a slow internet connection, try these methods:
- Switch to wired connection: Switching from a wireless connection to a wired connection. Please note that in densely populated areas, Wi-Fi interference may cause low throughput
- Upgrade Wi-Fi: If required, consider upgrading your Wi-Fi to support the latest standards
- Contact ISP: If your bandwidth is below the required minimum speed, please contact your internet service provider
Please note:
Connection Quality Impact
Using an internet connection below the minimum speed recommendations could result in buffering or a low-quality viewing experience.
Mobile Network Considerations
Avoid streaming over a 3G or 4G mobile* network connection—throughput might suddenly drop below our required minimum speed while on the move! However, 5G should be fine in this instance.
Recommended Connection
Where possible, connect to a reliable connection like a wired home router. Using mobile data can result in unstable quality and high data usage.
Examples:
Below are some examples of good internet test results from the sites mentioned above:
Good Internet Connection via Speedtest.net
Good Internet Connection via Fast.com
Device Compatibility
Don't forget to check our supported devices and platforms here.
Still Having Issues?
If you experience any technical difficulties while streaming our shows, please contact our support team.