How do I reset my password?

Learn how to reset your forgotten password or change your existing password

If you've forgotten your password, you can reset it using your registration email. Simply follow these steps:
  1. 1

    Go to the 'Login' page

    Navigate to the On Air login page from the main website.

  2. 2

    Click on 'Forgot password?'

    Look for the "Forgot password?" link below the login form and click on it.

  3. 3

    Enter your email address and click 'Email me a verification token'

    Type in the email address associated with your On Air account and request the verification token.

  4. 4

    Follow the steps in the password reset email you receive

    Check your email inbox and follow the instructions in the password reset email to set a new password.

If you'd like to change your password:
  1. 1

    Login with your existing credentials

    Sign in to your On Air account using your current email and password.

  2. 2

    Go to 'My Place' and select 'Profile Settings'

    Navigate to your account dashboard and find the Profile Settings section.

  3. 3

    Scroll down and select 'Change password'

    Look for the password change option in your profile settings and click on it.

Experiencing difficulties with your login credentials?

Please don't hesitate to contact our support team.